FAQs

FAQs

  • Q
    What kinds of clients do you work with?

    We work mainly with individuals and families.  Our clients include professionals, business owners, retirees, widows, and families needing intergenerational financial planning.  Our hope and strong desire is for clients to contact us when they are confronted with a major life change such as retirement, the loss of a spouse, a divorce, a career change, the start of a new business, or the receipt of an inheritance.  Our experience in developing retirement forecasts, managing trusts, planning for family and charitable gifting, managing retirement plans, and administering estates helps reduce financial stress and gives peace of mind to our clients.

  • Q
    Do you require a minimum investment to become a client?

    In order to best serve our select group of clients, the minimum investment amount is $1 million. At this level, we charge $10,000, or 1%. For greater amounts, there is a reduced fee schedule.  This fee-only model includes both ongoing financial planning and investment management.

  • Q
    How often do you meet with your clients?

    Developing new client relationships requires more frequent meetings. These meetings help us gather the information necessary to create a financial plan and an individualized investment strategy.  We like to meet at least annually with our more established clients.  We encourage our clients to call or schedule a meeting when they are considering or facing a major change in their life, need help with a financial decision, or have questions about their financial life.

  • Q
    Who will I be working with at the firm?

    Though all of our clients have a primary advisor, we feel a team approach provides our clients with the best experience and highest level of service. Your primary advisor will be responsible for your relationship, but other professionals within the firm will provide capable back-up as needed. We believe we do our best work as part of a team.

  • Q
    If I join, what will happen to my existing investments?

    We use both Charles Schwab and TD Ameritrade as custodians for our clients' accounts.  If you do not have accounts at either of these firms, typically investments will transfer in-kind.  Portfolio changes are not made until we understand your unique circumstances and financial goals.

  • Q
    Will I have online access to my accounts?

    All clients have access to their personal HC Financial Client Portal which shows all account balances, holdings, transactions and performance numbers as of the previous day's market close.  This is also a place where we can securely send and receive documents.  Our clients also have online access to their accounts directly through Schwab or TD Ameritrade.

  • Q
    Will you provide financial planning advice without ongoing investment management?

    Financial planning and investment management are part of our integrated financial management process.  As such, we do not offer financial planning as a separate service.

  • Q
    Can you work remotely with clients?

    While many of our clients prefer in-person meetings, we often meet online with our clients who have busy lives and prefer to meet online, as well as with our clients who live outside the Bay Area.